At MRHARMONICA, we want you to be fully satisfied with your purchase. If, for any reason, you are not happy with your purchase, you may be eligible for a refund or exchange within the conditions outlined below.
To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please ensure that you provide a receipt or proof of purchase when requesting a refund.
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted.
If you’ve done all this and you still have not received your refund, please contact us at [email protected].
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] for further instructions.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Thank you for shopping with MRHARMONICA. Your satisfaction is important to us. If you have any questions or concerns, please don't hesitate to contact us.